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PTI120 Not connecting to your PC

The purpose of this article is to give step by step instructions on how the PTI120 should connect and work with your computer and if not what you can do to fix it. 

Turn on the PTI120 and plugged the USB cable into it and your laptop, the operating system Windows 10 will recognized the PTI120 and defined it as a MTP device and it shows up in your Explorer window as a external drive named PTi120 see picture below.
MTP devices have worked with Windows for a long time and if you are having issue with it not showing up in the Explorer window more than likely the issue is related to a Security, Firewall, Virus Protection setting preventing the MTP device to work or Windows 10 update.
If you search the Internet for MTP device connecting issues with Windows 10 there are some items to help you.


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